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Having problems with Polygone 3D? Always consult the readme.txt file that comes with the game (found on the Start menu). Try checking these tips to see if they can help.
Problems running the game ( E.g. D3D8.dll file not found):
Polygone 3D requires DirectX 8.0 or higher installed on your computer. This can be downloaded from Microsoft by clicking HERE. (If this link does not work try here).
Download Microsoft DirectX 8.0a for Windows 95 and DirectX 9.0a or above for other windows operating systems. Full instructions on downloading and installing this are on this website.
General Problems:
- Check you have the latest drivers for you video and sound card. Visit the manufacturers websites to download their latest versions. Many problems are solved this way.
- Restart your machine, and ensure that no unnecessary programs are also running.
- Check this web site (www.OxideGames.com) for the latest version of the game (currently v1.0.7). You can find the version number in the enclosed readme.txt file and when you select Quit in the game.
- Ensure all your hardware is working under DirectX. From the Start menu, select "Run..." and type "dxdiag" and press OK. This starts a diagnostic tool that will check that your machine is working correctly with DirectX.
- If the program seems to run very slowly it may be because you do not have the required 16MB of video RAM. DXDiag can tell you how much memory your machine has (Under the Display tab).
- If the game runs but the controls do not seem to work, try pressing Alt+Tab once, or re-run the game.
- Uninstall the game completely using the icon in the Start Menu or through "Control Panel->Add and Remove Programs". Reinstall the program and try again. If you have bought the product this will not lose your purchase as long as it is on the same machine.
If you still have problems you can mail us at help@OxideGames.com
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